Scope — Customer returns (TASK-002)

Post-delivery per-item return requests from the Flutter shopper app into Baskit Ops.

In scope

• Delivered order → Return → select line → photo + comment → submit
• Ops returns table (separate from refunds)
• Admin Returns inbox: list, detail, approve/reject, photo view
• POST/GET /api/v1/returns with soft link by order code

Out of scope (v1)

• Auto wallet credit on approve
• Driver pickup / logistics
• Full customer order sync from Ops into Flutter

See docs/tasks/TASK-002.md.